Customer outreach event providing assistance for distressed homeowners

As the largest mortgage servicer in the U.S., providing solutions to distressed homeowners has been and remains a central focus for Bank of America. The economic downturn has made it challenging for some of our customers to keep up with their mortgage payments.

As part of our ongoing efforts to personally reach out to them we will be holding a customer outreach event in Orlando this month.  Customers seeking assistance will be able to meet face-to-face with Bank of America Home Loan Specialists to review options for modifications or other alternatives to foreclosure. We have identified distressed customers within a 100 mile radius of Orlando and have been actively contacting them – through direct mail, email, phone calls, text messages and in-person – to encourage their attendance at the event. 

If you are aware of any of your constituents who are Bank of America mortgage customers and would benefit from speaking to one of our specialists, please encourage them to attend the event by scheduling an arrival time at www.bankofamerica.com/outreachevent or by calling 1.855.201.7426. 

Event details are as follows and attached:

Bank of America Customer Outreach Event

Thursday, July 21 – Saturday, July 23, 2011

8:00 a.m. – 8:00 p.m.

Orange County (Orlando) Convention Center

9800 International Drive

Orlando, FL  32819

In addition, I would like to invite you to visit the event to see our operations in-person. We would also appreciate the opportunity to have an open dialogue to share details of our performance, recent improvements we’ve made to our process, and how we’re working with customers through this cycle.

Nearly 9 of 10 of our customers are current on their mortgage payments. For those who are not, it is our priority to help them avoid foreclosure. We are committed to working with community leaders such as yourself to help homeowners in distress. Feel free to contact me at 407.420.2822 or by e-mail at Jodie.a.hardman@bankofamerica.com to arrange a time to walk-through the event with our team, or with any questions regarding the event.

Thank you for your continued partnership with Bank of America.

Sincerely,

Jodie Hardman

Senior Vice President

Corporate Social Responsibility

Community-based housing slots for homeless families available NOW

The HOME program has slots available now for our community based housing program. The program provides up to two years of rental subsidy and case management while families work toward self-sufficiency. Clients locate their own housing, of their choice (HOME can provide housing search help) and must have the ability to pay utility and security deposits.
Basic requirements:
- Homeless (doubled-up or motel okay)
- Has earned income
- Single parent, dual parent, or extended family okay, must have minor children in the household

Clients should call (407) 932-0413 for an initial intake and eligibility screening

HOME Community Based Housing Slots

The HOME program has slots available now for our community based housing program. The program provides up to two years of rental subsidy and case management while families work toward self-sufficiency. Clients locate their own housing, of their choice (HOME can provide housing search help) and must have the ability to pay utility and security deposits.
Basic requirements:
- Homeless (doubled-up or motel okay)
- Has earned income
- Single parent, dual parent, or extended family okay, must have minor children in the household

Clients should call (407) 932-0413 for an initial intake and eligibility screening

Helping Others Make the Effort- Residential Program

HOME is accepting applications for its transitional housing program for single homeless moms (age 21+). Basic eligibility criteria include:

• Single mother with custody of minor children
• Homeless, including motel or overcrowded situation
  
• Employed or employable (with no major barriers to employment)
  
• No active domestic violence, substance abuse, or severe mental health issues
• No recent/serious criminal history
• Currently accessing or willing to access mainstream benefits
  

The program itself is a 6-12 month housing program with intensive life skills and case management. We can accept teenage children but can NOT provide same day (emergency) shelter. Clients should call (407) 932-0413 for an initial intake. No agency referral form is required and we do not accept walk-ins.

Shepherd's House Vacancies

Shepherd's House is very to excited to inform you that we currently have several openings available for mothers and children in need of transitional housing. Shepherd's House is a six month transitional housing program that provides support and resources to at risk, economically disadvantaged, homeless, single mothers in need of stability and affordable housing.

The purpose of the program is to provide an opportunity for single mothers to gain the necessary skills in budgeting, parenting and interpersonal skills , while working towards obtaining self sufficiency

The requirements for the Shepherd's House program are:

• The mothers must be 18 years of age or old.

• The mothers must have chidren but no more than three children.

• The children can be no older than 8 years of age.

• The mothers CANNOT be pregnant.

• The mothers must be willing and able to obtain full time employment.

For more information regarding our intake process and to make any referrals please contact us at 407-674-7386 or 407-674-7387.

Helping Others Make the Effort- Residential Program

HOME has several openings in its transitional housing program for single homeless moms (age 21+). Basic eligibility criteria include:

• Single mother with custody of minor children
• Homeless, including motel or overcrowded situation
  
• Employed or employable (with no major barriers to employment)
  
• No active domestic violence, substance abuse, or severe mental health issues
• No recent/serious criminal history
• Currently accessing or willing to access mainstream benefits
  

The program itself is a 6-12 month housing program with intensive life skills and case management. We can accept teenagers but can NOT provide same day (emergency) shelter. Clients should call (407) 932-0413 for an initial intake. No agency referral form is required and we do not accept walk-ins.